I conduct research, build design systems, and simplify user experiences
—turning insights into real-world impact across enterprise platforms and customer-facing mobile apps.
Product Designer & Business Analyst


Simplifying AgriTech & FinTech
for Canadian Farmers
Business Analyst (UX/UI) • Fall 2024
Redefining core workflows in FCC’s AgExpert Field & Accounting SaaS tools —bridging business needs and user challenges to enhance adoption and task success rates.




Built new pharmacy management system for Shoppers Drug Mart
Senior Product Designer • Winter 2022
Built scalable pattern library and redesigned pharmacy workflows used across 1300+ stores—improving performance, and regional flexibility for 210,000+ internal users.




Optimized sales campaign creation for a programmatic advertising tool
Senior Product Designer • Winter 2024
Optimized campaign creation flow by refining audience targeting, bidding controls, and performance tracking
—enabling advertisers to launch smarter, goal-driven campaigns.






Revamped mobile banking app for HSBC Canada
Senior Product Designer • Fall 2020
Improved the customer mobile banking experience by enhancing service flows, localization, and accessibility—delivering intuitive UI for millions of users across Canada.


Optimized report management experience
Product Designer • Fall 2019
Simplified healthcare report access and navigation for patients and staff—reducing errors, speeding up workflows across desktop and mobile-responsive web apps.


Restructured Information Architecture of logistics tool
UX Designer • Fall 2018
Simplified healthcare report access and navigation for patients and staff—reducing errors, speeding up workflows across desktop and mobile-responsive web apps.


Get in Touch with Me
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sri@nidhic.com
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